Darasa Hub - Learning Lions
Dira Portal Safety and Welfare ICT Support
CC11

Campaign Operations

Level 2 · BootCampCC Capstone CoreBriefing of about an hour inside CAP3, week 8 Tuesday (the capstone); its lab is the team's work on its client

Submit Your Work

What You Turn In

  1. Your team's runbook (photo or file) fill in on the hub
    1. Ten headings; page one is the client's message house; every slot with who, which day, which queue and where it is, three steps, a picture where the owner sends; the quiet-owner rule and the recovery rule as things a person does
  2. Partner-test sheet fill in on the hub
    1. Someone from another team ran a week from your runbook alone; every question they had is a line you fixed fill in on the hub
  3. Your complaint thread
    1. One complaint answered in four moves within the day, by hand, in the customer's language; marked real or rehearsed; no 'but', no promise the owner has not made
  4. The tool's draft with your cuts
    1. Invented steps and promises cut; labelled AI-assisted, directed by me
  5. The question answered, and the owner's run
    1. 'If I disappeared for a week, what breaks first?' answered on page one and that line fixed first; the posting log shows the owner's first send from the runbook, or the day the hand-over is booked

Stuck, or want to check your thinking? Paste this card into your own AI and ask it to question you, not answer for you.

How

  1. Asha, before the CAP4 handover (week 8 Thursday).
Done when
  1. Team's runbook: Ten headings; page one the house; every slot with who, day, queue with place and three steps, picture where the owner sends; quiet-owner and recovery rules as things a person does
  2. Partner-test sheet: A partner from another team ran one week from the runbook alone; every question listed and every line fixed
  3. Complaint thread: Four moves within the day, by hand, in the customer's language; marked real or rehearsed; no 'but', no promise
  4. Tool draft with cuts: Invented steps, inventing quiet-owner rule and promises cut; labelled AI-assisted
  5. Workbook's question and the owner's run: Question answered and its line fixed first; log shows the owner's first send, or the hand-over day booked

Counts toward: the CC11 badge, 1 to 3 stars · the client's file and the capstone handover pack · attendance for the briefing and the capstone SGL blocks · LP (Lion Points) for accepted badge work.

Fill in the worksheet Submit work for CC11